Terms of service

1. INTRODUCTION


We offer this website, including all information, tools and services available from this website to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing or using this website, including purchasing products from it (the “Services”), you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced herein.

If you do not agree to these Terms, you must not access or use this website or our Services.

2. Shipping Policy

Delivery Method
All orders are shipped via DHL or other couriers.

Delivery Time
Estimated delivery time is 2–3 business days after dispatch.
Delivery times may vary due to weather conditions, public holidays, or courier service delays beyond our control.

Shipping Information Accuracy
Customers are responsible for providing accurate and complete delivery information, including:

  • Full delivery address
  • Recipient name
  • Valid phone number (required for waybill creation and delivery contact)

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information.

Order Tracking
Once your order has been dispatched, a tracking number will be provided for shipment tracking.

3. Prices, Currency and Product Information

  1. All prices displayed on this website are in SGD unless otherwise stated.
  2. Product descriptions, specifications, availability, and pricing are subject to change at any time without prior notice.
  3. We reserve the right to:
    • Limit sales by customer, region, or jurisdiction;
    • Cancel or refuse any order at our discretion;
    • Discontinue any product at any time.

4. Orders and Payments

  1. Placing an order constitutes an offer to purchase. Orders are only accepted once payment is successfully processed and order confirmation is issued.
  2. We reserve the right to cancel or reject any order due to:
    • Pricing or listing errors;
    • Stock unavailability;
    • Suspected fraud or unauthorised transactions;
    • Breach of these Terms.

5. User Information and Account Security

  1. To use certain Services, you may be required to provide personal information such as your name, address, email address, and phone number.
  2. You agree that all information provided is accurate, current, and complete.
  3. You are solely responsible for maintaining the confidentiality of your account credentials.
    We are not liable for any loss or damage arising from unauthorised access due to your failure to safeguard your login details.

6. Privacy

Your use of this website is subject to our Privacy Policy By using our Services, you consent to our Privacy Policy and any updates to it.

7. Use of Website

  1. We grant you a limited, revocable, non-exclusive licence to access and use this website for personal, non-commercial purposes only.
  2. You must not:
    • Copy, reproduce, modify, distribute, or exploit any content without our written consent;
    • Use this website for any unlawful or prohibited purpose.

Any breach of these Terms may result in immediate termination of your right to use the website.

8. Intellectual Property

No content may be reproduced or republished without our prior written permission.

9. Third-Party Products and Links

  1. Certain products, services, or content may be provided by third parties.
  2. Links to third-party websites are provided for convenience only. We do not control or endorse their content.
  3. We are not responsible for any loss, damage, or dispute arising from your use of third-party websites or services.

10. Prohibited Uses

You must not use this website to:

  • Violate any applicable law or regulation;
  • Infringe intellectual property rights;
  • Upload or distribute malicious code, viruses, or harmful software;
  • Collect or misuse personal data of others;
  • Circumvent security features or interfere with website operations;
  • Post unlawful, abusive, defamatory, or misleading content.

11. Disclaimer and Limitation of Liability

  1. This website and all Services are provided “as is” and “as available”, without warranties of any kind, express or implied.
  2. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from:
    • Use or inability to use the website;
    • Purchase or use of products;
    • Errors, interruptions, or inaccuracies on the website.

12. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed without affecting the validity of the remaining provisions.

13. Entire Agreement

These Terms, together with any policies posted on this website, constitute the entire agreement between you and OnePlusSG.com regarding your use of the Services.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of BRITISH VIRGIN ISLANDS.
You agree to submit to the exclusive jurisdiction of the courts of BRITISH VIRGIN ISLANDS.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms or our Services, please contact us at:

Email: info@oneplussg.com

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